Japan Airlines award cancellation fees.
Verified July 2026 · Currency: JAL Miles
TL;DR
JAL Mileage Bank charges a flat JPY 3,100 cancellation fee paid by credit card (or the local currency equivalent outside Japan). This is a cash fee — not a miles deduction. Diamond and Sapphire members cancel free; Crystal members pay JPY 1,550.
Fee structure
| Route | Timing | Fee | Elite benefit | Notes |
|---|---|---|---|---|
| Domestic Japan | — | JPY 3,100 (credit card) | Diamond/Sapphire: Free, Crystal: JPY 1,550 | Miles fully redeposited; fee paid separately by credit card |
| International | — | JPY 3,100 (credit card) | Diamond/Sapphire: Free, Crystal: JPY 1,550 | Miles fully redeposited; fee paid separately by credit card |
| International | — | No refund | All members: No refund | Miles and taxes forfeited |
| All routes | — | No refund | All members: No refund | Miles and taxes forfeited |
Partner Program Bookings
When booking JAL through partners:
Important notes
- Cancellation fee is JPY 3,100 cash — not deducted from miles balance
- Fee paid by credit card (or local currency equivalent outside Japan)
- Award ticket must be completely unused; cancellation request must be submitted 20+ minutes before first departure
- If multiple awards refunded simultaneously, one charge per award per passenger
- Award ticket must be within 1 year of issuance date
- International partner awards through JAL use the same JPY 3,100 cash fee
Frequently asked questions
Is the JAL cancellation fee paid in miles or cash?
Cash — specifically JPY 3,100 (approximately $21 USD) charged to a credit card. The fee is not deducted from your miles balance. Miles are fully redeposited.
What happens if I cancel within 20 minutes of departure internationally?
No refund is available after the 20-minute cutoff before departure of the first flight sector. Request cancellation online well in advance.
Should I book JAL flights through Alaska Atmos Rewards?
Alaska Atmos Rewards has no award redeposit fees, while JAL charges JPY 3,100 cash. Booking through Alaska can save the fee, though you lose JAL elite benefits when booking through partners.
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